---
key: add-an-email-or-phone-to-your-profile
title: Add, verify or change your email and phone
audience: staff
section: your-profile
routes: ["/profile/contacts"]
features: ["core.profile"]
since: 0.0.1
updated: 0.0.1
status: published
summary: Add an email address or phone number to your profile, verify it with a link or a code, choose which one is primary, and remove the ones you no longer use.
keywords: [my email, my phone number, change email, verify phone, verification code, primary email, cell number, contact info]
related: [update-your-profile-details, turn-on-two-step-verification-for-your-account, choose-how-nova-notifies-you]
---

Select your picture or initials at the right end of the top bar, then select **Contacts** in your account menu. You can also open **Profile** and choose the **Contacts** tab. The page, headed **My Contact Info**, has two cards: **Email addresses** and **Phone numbers**. The page address is `/profile/contacts`.

Your primary email is the one you sign in with and where Nova emails you. Your primary phone is where sign-in codes and text alerts go, so keep both current.

## Steps

1. To add an email, type it in **Email** under **Email addresses**. Add a **Label** such as "Work" if you like. Turn on **Primary** to make it your main address. The **Public** switch is optional. Select **Add email**.
2. To add a phone, type it in **Phone number** under **Phone numbers** and give it a **Label** such as "Mobile". Switch on **Can text** if it takes text messages and **Voice capable** if it takes calls. Turn on **Primary** to make it your main number. Select **Add phone**.
3. Next to the new email or phone, select **Verify**.
4. For an email, select **Send verification email** and open the link in that inbox. For a phone, choose **Text message** or **Phone call**, then select **Send verification text** or **Call me**.
5. For a phone, type the 6-digit code in the box that opens under the number and select **Confirm**. Nova shows "Phone number verified." Code not arriving? Select **Resend code** (or **Call again**), or **Try another way** to switch between a text and a call.
6. To change a label or make another one primary, select **Edit**, change it, and select **Save**.
7. To remove one you no longer use, select **Remove**, then **Remove** again to confirm.

## What you see

Each email and phone shows its label and chips: **Primary**, **Public**, **Text enabled**, **Voice capable** and whether it is verified. A primary phone you have confirmed recently shows **Current confirmed** with the date.

## If something looks different

- **Remove** is greyed out: you cannot remove your primary email or phone. Make another one primary first. Nova also keeps at least one of each.
- Your primary phone shows **Confirm current** and a note such as **This primary phone is due for reconfirmation.** Nova asks now and then that your number is still yours, so sign-in codes reach you. Select it and enter the code.
- The email card says the verification email was sent: Nova is waiting for you to open the link. **Resend email** sends another, and **Dismiss** hides the reminder.
- **Manual verify** appears only for an admin whose role may mark a contact as verified without a code. It asks for a reason.