---
key: read-your-statement
title: Read your statement
audience: customer
section: portal/statements
routes: ["/portal/statements", "/portal/statements/:statementUid"]
since: 0.0.1
updated: 0.0.1
status: published
summary: Open a statement in the portal to see your opening and closing balance, the unpaid invoices and activity in the period, and download the PDF.
keywords: [account statement, balance, overdue, statement PDF, what do I owe, period summary]
related: [see-and-download-an-invoice, pay-an-invoice-online, see-your-past-payments, statement-email]
---

In the portal's sidebar, open **Billing**, then **Statements**. The page address ends in `/statements`. The button in a statement email opens that one statement on a secure page; see [[statement-email]].

## Steps

1. Open **Statements**. The **Your account statements** page counts your **Statements**, shows your **Open balance** and how many have **Downloads ready**. The newest statement opens on the right by itself.
2. Find the statement in the list. Each card shows the statement number, its period, its **Version**, the **Closing balance**, the **Open receivable** and the **Statement date**.
3. Select **View detail** to open another one on the right.
4. Select **Download statement PDF** in the open statement, or **Download PDF** on its card, to save the statement as it was sent to you.

## What you see

The open statement shows:

- **Opening balance**, **Period activity**, **Closing balance** and **Open receivable** for the period, plus the **Account** it is for and its **Statement date**.
- **Balance by age**, which splits what you owe by how long it has been outstanding. An age group with nothing in it shows $0.00.
- **Statement versions**: every version of the statement, one when it was never reissued. Select **View** on a version to read it, or **PDF** to download that version.
- **Unpaid invoices** that were open when the statement was made, each with its due date, age and open balance. Select **View invoice** to open one and pay it. See [[pay-an-invoice-online]].
- **Period activity**: the charges, payments, credits and refunds in the period, exactly as they appear on the statement.

## If something looks different

- **No statements yet.**: the company has not sent you a statement.
- The open balance is marked as covering this page only: you have more statements than fit on one page, and the totals are for the ones shown.
- **Download PDF** is missing: downloads are off for your account, for example on a link to a single statement.