---
key: see-and-revoke-links-shared-with-a-customer
title: See and revoke links shared with a customer
audience: staff
section: accounts
routes: ["/accounts/:accountUid", "/accounts/:accountUid/:tab"]
features: ["crm.accounts"]
since: 0.0.1
updated: 0.0.1
status: published
summary: See every portal link your team has shared with one customer (files, folders, work order photos, invoices, quotes, statements, agreements), copy one again, or revoke it.
keywords: [shared link, share link, revoke link, portal link, file share, stop sharing, link expired, who opened]
related: [give-a-customer-portal-access, work-on-a-customer-account, set-share-link-expiry-defaults]
---

In the sidebar, open **Accounts**, then **All Accounts**, and open the
customer. Open the **Portal Access** tab. Below the portal users, the
**Portal access** list shows every link your team has shared with this
customer, and **Recent activity** shows when those links were used.

A link is made whenever someone shares a file, a folder, work order photos, an
invoice, a quote, a statement or an agreement with the customer. This list is
where you see them all in one place.

## Steps

1. Narrow the list if it is long. The **Type** filter picks what was shared
   (for example **Work order photos** or **Invoices**) and the **Status**
   filter shows **Current** links, or **Active**, **Expired**, **Revoked** or
   **View limit reached** ones.
2. Find the link. Each row shows the **Share**, its **Scope**, who it was
   **Issued to**, its **Status** and when it was **Created**.
3. To send the same link again, open the row's menu and press **Copy link**.
   Nova says **Share link copied.**
4. To stop a link working, open the row's menu and press **Revoke**, then
   **Revoke** again in **Revoke portal link?**. Nova says
   **Portal link revoked.**

## What you see

- A revoked link stops working straight away. The customer can no longer open
  it.
- **Recent activity** lists each time a link was opened, with the work order
  it belongs to and when.
- Press **Load more** at the bottom for older links.

## If something looks different

- **Copy link** is missing: only an active link can be copied. An expired or
  revoked link cannot come back; share the item again to make a new one.
- "This share link is no longer available.": the link ended between loading
  the list and pressing **Copy link**.
- A link stops on its own after the time your organization set
  ([[set-share-link-expiry-defaults]]) or after it has been opened the allowed
  number of times.