---
key: see-recent-activity-across-accounts
title: See recent activity across accounts
audience: staff
section: insights
routes: ["/activity"]
permissions: ["dashboard.read", "notes.read"]
features: ["dashboard.activity"]
since: 0.0.1
updated: 0.0.1
status: published
summary: Open Account Activity to read the latest notes your team has added across every account, newest first, and jump to the account a note belongs to.
keywords: [recent notes, activity feed, what happened today, team notes, latest updates, who wrote what, account notes]
related: [find-your-way-around, create-an-account, add-a-contact-to-an-account, read-the-audit-log]
---

In the sidebar, open **Accounts**, then **Recent Activity**. The page address is `/activity`. The page heading reads **Activity**, and the list is titled **Recent activity**.

## Before you start

- Your admin has to give your role permission to view the dashboard and to read notes. Without the notes permission the list stays empty.
- This page shows notes only. It does not list edits, status changes or sign-ins. For those, see [[read-the-audit-log]].

## Steps

1. Read the list. Each row shows the note's title (or its first line), a short preview, what it is attached to, who wrote it and when it was last changed.
2. Press **Accounts** above the list to keep only notes on accounts, or **All** to show everything.
3. Press the blue account label on a row to open that account. If you cannot open accounts, the label is plain text.
4. Scroll to the bottom to load more. If more notes exist, press **Load more activity**.
5. Press **Refresh list** to pick up notes added since you opened the page.
6. On a wide screen, press the bookmark icon next to the count (its tooltip begins **Saved views**) to save the filter you use most.

## What you see

- The heading is your organization's name followed by the word activity, with the line **Latest notes from accounts.** underneath.
- Pinned notes come first. The rest are ordered newest first by when they were added; the time on each row is when the note was last changed, so editing an old note does not move it to the top.
- A count next to the filter buttons says how many rows are shown and how many have loaded so far.
- Times show the month, day and time in your own time format.

## If something looks different

- **No activity yet.**: nobody has added a note yet. Press **Open Accounts**, pick a customer and add a note from their page.
- **Unable to load activity.**: press **Retry**. If it keeps failing, refresh the page.
- The page sends you to an access denied screen: your role cannot view the dashboard. Ask your admin.
- **Accounts** is pressed but the list is empty: the notes loaded so far belong to other record types. Press **Load more activity** or switch back to **All**.

[[route:/activity|Open Recent Activity]]