---
key: see-where-you-are-signed-in
title: See where you are signed in and sign out other devices
audience: customer
section: portal/account-security
routes: ["/portal/security"]
since: 0.0.1
updated: 0.0.1
status: published
summary: Check the devices and browser sessions using your portal account, sign out any you do not recognise, forget a remembered device, or allow only one signed-in device.
keywords: [sign out everywhere, remembered device, active sessions, trusted device, lost phone, someone else signed in]
related: [turn-on-two-step-verification-in-the-portal, change-your-portal-password, add-a-passkey-to-the-portal]
---

Select your name at the top right of the portal, then **How you sign in**. Scroll to **Devices you've used** and **Active sessions**. The page address ends in `/security`.

## Steps

1. Under **Devices you've used**, read the list of devices you have signed in from. Each device shows its name, **This device** for the one you are on, and **Trusted** when you chose to remember it at sign-in.
2. Select **Remove** on any device you do not recognise, then **Remove device**. The portal asks for a code the next time that device is used.
3. Under **Active sessions**, read where your account is signed in right now. Each row shows **This session** on the current one, when it was last active, and **Kept signed in** or **Browser session**.
4. Select **Sign out** on a session to end it, **Sign out all other sessions** (shown when another session is listed) to keep only this one, or **Sign out everywhere** to end every session including this one. Signing out this session or everywhere takes you back to the sign-in page.

## What you see

- **Allow only one signed-in device at a time** is a switch under **Active sessions**. Turning it on signs out every other session now, and again each time you sign in somewhere new.
- **Sign out everywhere** also forgets every remembered device, so every sign-in asks for a code again.

## If something looks different

- **No devices remembered yet.**: no device is on record for your account yet.
- **No active sessions found.**: the list could not load. Refresh the page.
- You think someone else has your password: select **Sign out everywhere**, then change your password ([[change-your-portal-password]]) and turn on a second step ([[turn-on-two-step-verification-in-the-portal]]).