---
key: set-a-booking-date-or-time
title: Set a booking's date or time
audience: staff
section: operations
routes: ["/schedule"]
permissions: ["schedule.bookings.read"]
features: ["schedule.bookings"]
since: 0.0.1
updated: 0.0.1
status: published
summary: Give a booking that is still waiting for a day or a confirmed start time its date or time from the Schedule or the Scheduling queue.
keywords: [confirm time, time TBD, schedule booking, pick a slot, booking date, confirm appointment]
related: [find-a-booking-on-the-calendar, reschedule-a-work-order]
---

In the sidebar, open **Operations**, then **Schedule**. The page address is `/schedule`.

## Before you start

Your admin has to give your role permission to read bookings. If Nova refuses to save the time, your role also needs permission to change bookings; ask your admin. A booking made online often arrives with a day but no time; that is what this page settles.

## Steps

From the queue:

1. Press **Unscheduled**. A booking with no date shows **Set date**; a booking with a date but no time shows **Set time**.
2. For **Set date**: in **Set booking date**, pick the **Date** and press **Set date**. The calendar jumps to that day.
3. For **Set time**: in **Set booking time**, check the **Date**, then pick a slot under **Available times**. If nothing suits, switch from **Open slots** to **Manual** and type a **Start time** and **Duration**. Press **Set time**.

From the calendar:

1. Find the booking. A **Time TBD** chip means it has a date but no time yet.
2. Press the chip. **Set booking time** opens, or **Change booking time** if the booking already had a time.
3. Choose the time and press **Set time** or **Save time**.

## What you see

The booking moves into its time slot on the calendar and the **Time TBD** chip goes away. If the new time overlaps something else for the same person or resource, Nova asks **Override conflicts?** and lists the top conflicts. Press **Override and set time** to keep it anyway (Nova may ask you for a short reason first), or **Cancel** to pick another time.

## If something looks different

- **Available times** says there are no open slots for this date: nobody is free for that service that day. Pick another **Date**, or switch to **Manual** and set the time yourself.
- **Duration** cannot be changed: the service sets a fixed length, shown next to the field.
- Nova says it cannot open the scheduling editor for this booking: the booking is missing details. Open the booking itself from the queue and set the time there.