Open and close the register

Start the day by opening the register with a float, record cash going in and out of the drawer, and close it with a count at the end of the shift.

In the sidebar, open Sales & Billing, then Counter Sales (POS), then Register. The page address is /pos/lane. The Register control panel is at the bottom of the right-hand column.

Before you start

• Opening, closing and moving cash are separate permissions. If a form is missing from Register control, ask your admin.
• Nova opens the lane on the first register it finds for you and remembers that choice on this device.

Steps

To open the register at the start of the shift:

1. Under Register control, type the starting cash in Opening float. Amounts here are in cents, so $200.00 is 20000.
2. Check the Business date and pick an Assigned device if a card terminal sits at this register.
3. Add an Opening note if you want, then press Open register. The strip at the top changes to Register live.

To record cash going in or out during the shift:

1. Under Cash movement, choose the Cash action: Paid in, Paid out, Adjustment or No-sale drawer open.
2. Type the Amount, pick a Reason code and add a Drawer note saying what happened.
3. Press Record cash movement.

To close the register at the end of the shift:

1. Under Closeout, count the drawer and type the total in Counted cash. Type any cash you are taking out in Cash removed, with a Cash removal reason.
2. Pick a Close reason and add a Close note if needed.
3. Press Close register now. The strip returns to Register closed.

If you cannot count right now, tick Blind close and press Submit blind close. The drawer is closed without a count and reconciled later.

What you see

• While the register is open, Register control shows Expected cash and Over / short, so you can see where the drawer stands before you close.
• Every movement and closeout appears under Store-Day Closeouts and Cash Movements on the Reports page. See Review store sales and register reports.

If something looks different

• Open register does nothing: the register is already open on another session, or your role cannot open registers.
• The panel says to open the register before taking cash, drawer or closeout actions: there is no open session yet. Open it first.
• The closeout is refused and mentions approval: your organization requires a manager to approve a closeout that is over or short. Have a manager approve the request under Manager approvals, then type its reference in Approval request and close again.

Open the POS lane