Pause many automations or restore the defaults

Pause every automation that matches your current filters in one step, or run Verify default pack to bring back the standard automations and templates Nova ships with.

In the sidebar, open Automation, then Automations. The page address is /lifecycle-automation/automations. Two buttons at the top right work on the whole list instead of one row: Pause filtered and Verify default pack.

Before you start

• Both actions need permission to publish automation definitions and an online connection.
• Pause filtered acts on everything the list currently shows, so set your filters first and read the count in the confirmation before you agree.

Steps

To pause a group of automations:

1. Use Search automations and Filters (Status, Domain, Channel) until the list shows only the automations you want to stop. To stop everything, leave the filters at All statuses, All domains and All channels.
2. Press Pause filtered. The Pause matching automations? dialog repeats your filters in words and says how many automations it will pause.
3. Press Pause matching automations. Every matching automation changes to Paused. Pending work is blocked and active enrollments stay paused until each automation is turned on again, one by one.

To restore the standard automations:

1. Press Verify default pack. The button is highlighted with a wrench icon when Nova already knows something is missing or out of date.
2. Read the Verify default automation pack? dialog. It checks the standard customer-notification automations, restores any missing default templates or automations, and updates outdated defaults while leaving your own edited automations alone.
3. Press Verify pack. Restored defaults arrive switched off, so nothing starts sending until you turn it on.

What you see

• After a group pause, the Off counter at the top counts the automations you paused.
• After a verify, any automation that was missing reappears in the list with the Default tag and the status Off.
• The confirmation for a group pause has the cancel button selected by default, so pressing Enter does not pause anything by accident.

If something looks different

• Pause filtered is greyed out: either the list is empty, you are offline, or your role cannot publish automations.
• The list is empty with the message No automations match these filters: the empty state offers Verify default pack directly.
• You paused one automation by mistake: find its row and press Turn on. See Turn an automation on or off.

Open Automations