Change your enterprise hub's profile

Rename the hub, set its timezone, currency and colours, choose when the hub list shows in the account menu, and decide who on the hub team must use two-step verification.

In the sidebar, open Enterprise Hub, then Workspace, then Profile. The page address is /enterprise/profile. You can also press Open profile on the Hub Dashboard. The page is titled Enterprise Profile.

Before you start

• Anyone whose hub role can read hub settings can open the page. To save changes, your hub role needs permission to update the hub and to manage hub settings; the built-in Hub Owner and Hub Admin roles have both.
• Currency can only be CAD or USD, and it is locked once any organization is linked to the hub.

Steps

1. Under Hub identity, change the Hub name, Status, Currency or Primary timezone.
2. Under Branding, type colours as hex codes (for example #0f766e) in Primary color, Secondary color and Accent color. They tint the hub's top bar and sidebar.
3. Still under Branding, fill in Logo URL and Mark URL (the web address of an image) and a Headline and Tagline if your hub's message templates use them.
4. Under Workspace behavior, add a Support email and Support URL for the hub's message templates to show.
5. Pick a Hub picker mode. It decides when the account menu inside the hub lists hubs to switch between: auto lists them only for people who belong to more than one hub, always lists them for everyone, disabled never does.
6. Under Two-factor authentication, answer Who must turn on two-factor authentication? with No one, Everyone or Specific roles. For specific roles, pick them under Required roles.
7. Under Allowed verification methods, leave on the ways people may confirm it is them, such as a passkey, an authenticator app or a text message.
8. Press Save profile. The button reads Saved for a moment.

What you see

• New colours show in the top bar and sidebar once the profile is saved.
• The new name shows at the top of the sidebar and on the Hub Dashboard.
• Nova requires two-step verification from the people you picked, on top of any rule their own organizations set.

Warning: Setting Status to inactive takes the hub away from everyone on the team, including you. It stops appearing in account menus and nobody can open it or link organizations to it. Nova does not ask you to confirm. Ask Nova support if you need a hub switched back on.

If something looks different

• Every field is greyed out: your hub role can read the profile but not change it.
• Save profile is greyed out: the currency is not CAD or USD.
• Currency is greyed out with Currency is locked while organizations are linked to this hub. Unlink every organization first, or keep the current currency.
• Nova says Select at least one role. or Select at least one verification method.: pick at least one before saving.
• Part of your change saved and Nova showed an error: your hub role can do one of the two things the page saves (the hub's name, status, currency and timezone, or everything else) but not the other.
• Default landing path and Show organization switcher in enterprise workspace menu save, but Nova does not use them yet. Changing them has no effect.

Open the hub profile