Nova End, disable or archive a suppression window
Stop a maintenance mute early, switch a window off and on, copy it for next time, or archive it while keeping its history.
In the sidebar, open Critical Alerts, then Setup, then Suppressions. The page address is /critical-alerts/suppressions. Every action below is a button on the window's row.
Before you start
- Ending, enabling and disabling need permission to operate suppression windows; duplicating needs permission to create them; archiving and restoring need permission to archive them. Buttons your role cannot use are greyed out.
Steps
- The work finished early: press End now. The window's end time becomes now and alerts resume. Only an active window can be ended.
- Keep the window but switch it off: press Disable. It mutes nothing until you press Enable.
- Reuse it for the next maintenance visit: press Duplicate. Nova saves a copy named after the original with "copy" added and opens it in the Edit suppression window drawer.
- Retire it: press Archive. Nova asks "Archive suppression?" and explains that the window leaves active lists but stays in the audit history and on any incident that referenced it. Confirm with Archive suppression.
- Bring an archived window back: change the Visibility filter to show archived windows, then press Restore.
- Change its times, scope or reason: press Edit. The Edit suppression window drawer opens. Add a Change reason so the audit history says why.
What you see
- The row's badge reads the window's current state (upcoming, active, expired or archived) next to the status you set.
- After End now the row shows the new end time. After Archive the row disappears until you show archived windows.
- An archived window's drawer reads "This suppression is archived. Restore it before saving edits or re-enabling the window."
If something looks different
- End now is greyed out: the window is not active right now. It has not started, has already ended, or is disabled.
- Edit and Restore are the only buttons on a row: the window is archived.
- Every button is greyed out: your role can view windows but not change them.