Reports
The Reports Center and the finance reports.
- Export a finance report
Turn any Finance Analytics report into a CSV or spreadsheet file with the filters you have set, then download it from the page or from the export center.
- Find a report
Open the Reports Center to see every report in Nova in one place, from money owed and payments to bookings, forms, agreements and equipment, and search them by name.
- Find overdue invoices to follow up on
Use Invoice Collections to list overdue invoices largest first and jump to the customer, then use Invoice Detail to search, sort and export every invoice with its balance and delivery result.
- Find refunds and unapplied money
Use the Refunds report to see every payment that was refunded and how much you kept, and the Applied vs Unapplied report to find money received that is not yet matched to an invoice.
- Find the accounts with the biggest overdue balances
Use the A/R Detail report to list every account that owes you money, sort by open or overdue balance, search for one customer, and jump to their billing page to follow up.
- Read the audit log
Open the Audit Log to see who did what in Nova and when, narrow it by date, person, action or outcome, and open an event to see exactly what changed.
- Review a technician's day
Pick one team member and one day to see everything they did in Nova that day, grouped by sign-in, then open any event to see what changed.
- Review bank deposit totals and reconciliation
Use the Deposit Reporting tab of Finance Analytics to total what Nova Payments deposited to your bank in a date range, see the fees, refunds and disputes taken out, and find deposits that need review.
- See customer credits and deposits
Use the Credits & Deposits report to see every customer deposit, prepayment and credit, how much of each is still available, and which invoices it has been applied to.
- See how statements are delivered and read
Use Statement Activity, Statement Engagement and Statement Collections to see how many statements went out, whether customers opened them, and how much was paid after they were sent.
- See how your invoices are performing
Use Invoice Performance to see how many invoices went out or were paid, how much is paid, open and overdue, and how long customers take to pay, then compare month by month in Invoice Cohorts.
- See recent activity across accounts
Open Account Activity to read the latest notes your team has added across every account, newest first, and jump to the account a note belongs to.
- See what you collected and how customers paid
See cash collected after fees, how much is applied to invoices and what was refunded, break it down by card, cash or cheque, and list every payment with its deposit date.
- See who owes you money and how late it is
Use the A/R Summary, A/R Aging and Overdue Trends reports to see the total owed, how much is overdue, how old the balances are and whether the picture is getting better or worse.
- See your finance numbers at a glance
Open the Finance Overview to see open receivables, overdue money, invoices sent or paid, payments collected and statement results for a date range, then jump into the detailed reports.