See where you are signed in and sign out other devices

Check every computer, phone and app signed in to your Nova account, sign one or all of them out, forget a remembered device, and allow only one device at a time.

Select your picture or initials at the right end of the top bar, then select Security in your account menu. Scroll down to Session preferences, Devices you've used and Active sessions. The page address is /profile/security.

Use this when you left Nova signed in on a shared computer, lost a phone, or see a sign-in you do not recognise.

Steps

1. Under Active sessions, read the list. Each entry names the browser or app, its IP address and location when known, and when it signed in and was last active. Your own shows Current session.
2. To narrow the list, pick a filter such as Web or Android above it.
3. To end one session, select Sign out device on it and confirm Sign out device. That device is signed out at once and needs the password again.
4. Do not recognise a session? Select This wasn't me instead and confirm Sign out device. Nova signs it out and takes you to Password so you can change your password straight away.
5. To clear everything else, select Sign out other devices and confirm Sign out others. Your current session stays open. Sign out all devices signs out this device too.
6. Under Devices you've used, select Forget next to a device. The next sign-in from it is treated as a new device. It asks for the extra check when you or your company require two-step verification, or when the sign-in looks unusual.

What you see

• Devices marked Remembered skip the extra sign-in check until the date shown. Forgetting one only removes that shortcut; it does not sign it out. Sign out the device as well if you need it out now.
• Edit label on a session lets you name it, for example "Shop computer", so it is easy to spot next time.
• Details under a session shows more about the browser, system and app.

Only one device at a time

Under Session preferences, select Enable single-session mode and confirm Sign out others and enable. Nova signs out every other browser and app, including Nova on your phone. From then on, signing in somewhere new signs out the device you used before. Select Turn off to allow several devices again.

If something looks different

• A session shows Review or High attention: Nova noticed something unusual about it, such as a new place or network. If it was not you, use This wasn't me.
• After you change your password, Nova may sign out your other sessions and tells you how many (Change your password and keep your sign-in secure).