Work through today's visits in My Day

See the work orders assigned to you today, start and stop your timer as you arrive and leave, tell the customer you are on the way, and move each one to en route, started or completed.

Select your picture or initials at the right end of the top bar, select Profile, then choose the My Day tab. The page address is /profile/my-day. The tab appears when your role can see the Schedule.

My Day is a short list of the work orders assigned to you for today, with the buttons you need on site. To open it every time you sign in, pick My Day as your landing page (Choose where Nova opens and how it looks for you).

Steps

1. Read today's list. Each card shows the work order, its time window, the customer, the address and its current status.
2. Heading out? Select On my way to open a customer update that tells them you are coming, then send it. The button only shows when your company uses customer updates and your role may send them.
3. Select En route to move the work order to that status.
4. When you get there, select Log time, then Start timer in the drawer and confirm the start. Nova starts your timer on the work order and moves it to its started status. Add a note in the drawer if your company requires one. (Not tracking time? Select Started instead.)
5. When you leave, select Stop timer.
6. Select Completed when the work is done.
7. To see the full work order, select its name at the top of the card.

What you see

• The date sits at the top of the page. A Tracking status card shows whether your location is being tracked for the team, when your device was last seen, and what you are working on now and next.
• Open Schedule opens today on the Schedule.
• The status buttons hide once a work order is done, and the button for the status it already has is hidden.

If something looks different

• No assignments scheduled for today. Nothing is assigned to you for today. Check the Schedule for other days.
• Offline shows at the top, and cards say Pending sync: you have no connection. Nova keeps your status changes and sends them when you are back online.
• The status buttons are greyed out: your role cannot change work order status. Ask your admin.
• Log time always opens the time drawer. If you already have a timer running on another work order, stop it or switch it to this one from the drawer.