Choose where Nova opens and how it looks for you

Pick the page Nova opens on, your default workspace, your work mode, 12- or 24-hour times, whether menus remember their layout, and your Android app tabs.

Select your picture or initials at the right end of the top bar, select Profile, then choose the Preferences tab. The page address is /profile/preferences.

Every choice here is yours alone and saves the moment you change it. A small Saved appears on the card. Nothing changes for the rest of your team.

Steps

1. Under Default landing page, pick a page in Landing page, such as Dashboard, Schedule or My Day. Nova opens it when you sign in directly. A link someone sent you still opens that link instead. Pick Use system default to clear your choice.
2. Under Default workspace, choose which workspace opens first. Most people keep Organization Workspace. If you also work in an Enterprise Hub, you can start there instead.
3. Under Work mode (only shown when your company offers more than one), pick the layout you work in, or Auto to follow what your admin set for your role. Your permissions do not change.
4. Under Time format, pick Regular (12-hour) or 24-hour, or go back to your company's setting. This applies in the company you are working in.
5. Under Menu layout, leave Save menu layout on to have the sidebar groups you opened or closed stay that way next time. Turn it off to start from the default each time.
6. Under Android tabs, choose the tabs the bottom bar of the Nova Android app shows. Pick This organization or All organizations first, add or remove tabs, then press the save button under the list. Use inherited default removes your choice.

What you see

• RCS typing indicators at the top appears if you text customers. Turn on Keep my typing private from customers if you do not want customers to see that you are typing a reply, then press Save typing settings. It only matters for customers on RCS messaging.
• Current choice and Current mode show what is in use now, including your company's default when you have not picked one.

If something looks different

• Time format is greyed out and says the organization controls it: your company does not allow personal time formats. A saved choice of yours comes back if it allows them again; Clear saved preference removes it.
• The Android tabs note says the organization controls them: your company has fixed the tabs for everyone.
• Work mode says the organization manages it: your admin has fixed your mode. See Turn on work modes for your team.
• A page is missing from Landing page: your role cannot open it.