Nova Take an asset out of service or retire it
Pull a van, trailer or kit off the road while it is broken, put it back in service when it is fixed, or retire it for good.
In the sidebar, open Equipment & Fleet, then Assets, and press the asset's name. The page address is /assets/ followed by the asset. The lifecycle buttons sit in the dark card at the top of the Overview tab.
An asset is active, out of service or retired. Out of service means "not now": the asset stays in your lists but dispatch treats it as blocked until someone returns it. Retired means "for good": the asset cannot be dispatched or assigned. Nothing is deleted either way, and the change is kept in the audit history.
Before you start
- Each button has its own permission: taking an asset out of service, returning it to service, and retiring it. A button your role cannot use is not shown.
- Your organization may ask for a reason before these changes. The dialog shows what it needs; see Require a reason for sensitive actions.
Steps
- Open the asset. Its lifecycle badge sits next to its readiness badge under the name.
- Press the button for what you want to do:
- Out of service shows while the asset is active.
- Return to service shows while it is out of service or retired.
- Retire asset shows until the asset is retired.
- If your organization asks for a reason, a dialog opens. Choose a Reason category and type a Business explanation when they are asked for; some changes also ask you to type CONFIRM. When no reason is needed, there is no dialog and the change happens straight away.
- Press Mark out of service, Return to service or Retire asset in the dialog to confirm, or Cancel to leave the asset as it is.
What you see
- Nova confirms with "Asset marked out of service.", "Asset returned to service." or "Asset retired." and recalculates the asset's readiness straight away.
- An asset that is out of service shows a red Dispatch blocked box on Overview with the reason "Asset is out of service and requires a governed dispatch override to operate.", and it moves into the Blocked dispatch queue on the asset list.
- A retired asset shows "Asset is retired and cannot be dispatched or assigned." Out of service and Retire asset disappear; Return to service stays, so a retirement made by mistake can be undone.
- Nova keeps the change, who made it and the reason in the audit history.
If something looks different
- "Failed to update lifecycle state." appears: someone changed the asset while you had it open, or the change is not allowed from its current state. Reload the page and try again.
- You need an out-of-service asset on one more work order before it is fixed: do not return it to service. Ask someone who can override readiness to add a temporary override instead; see Let a blocked asset go out with a readiness override.
- The confirm button stays greyed out: the dialog still needs a reason category, a longer explanation, or CONFIRM typed exactly.