See your work for today

Open My Work to see today's work orders assigned to you, your overdue and upcoming tasks, and mark a work order complete from the same page.

In the sidebar, open Projects & Tasks, then My Work. The page address is /work/my-work. It is your personal lane: the work orders scheduled for you today plus the tasks you own, share or follow, sorted by what needs doing first.

Before you start

• Your role needs permission to view tasks or work orders; the page shows whichever you can see.
• Marking a work order complete needs the Update work order status permission, and your organization has to have a "completed" status set up for work orders.

Steps

1. Read the four tiles under the heading: Focus today (today's work orders plus overdue and due-today tasks), Blocked, Recurring and Work orders.
2. Start with Today's Work Orders. Each card shows the time window, the customer and the address. Select the title to open the work order.
3. When a work order is finished, press Mark complete on its card. Nova moves it to the completed status and shows Work order marked complete.
4. Work down Overdue, then Due Today, then Upcoming. Select a task's title to open it.
   • Overdue holds tasks whose due date has passed, and tasks whose day on the Schedule is already over.
   • Due Today holds tasks due today and tasks on the Schedule for today, including ones set for any time that day. They do not become overdue until the day ends.
   • Upcoming holds tasks due, or on the Schedule, on a later day.
   • "Today" is your organization's day, the same day the Schedule shows.
5. Use Open all tasks to reach the full task list, Create task to add one, or Open the schedule to see the schedule.

What you see

• Each task card shows its status, priority, task number, due date, where it sits on the Schedule (for example "Any time on Tue, Sep 30") and, when set, how far along it is and the estimate.
• Recurring Work lists tasks that repeat on a schedule; those cards carry a Recurring badge.
• On the right, Owned By Me, Collaborating and Following split your tasks by the part you play in them, and Execution health counts what is Active, High Priority, Blocked or has No Due Date.
• Sections show a count in their corner and only the first few cards; use Open all tasks for the rest.

If something looks different

• No work orders are assigned to you today. or Nothing in your lane is due today.: there is simply nothing scheduled; the page is not broken.
• Mark complete is greyed out: either your role cannot change work order status, or no completed status exists yet. Ask your admin.
• A card shows Pending sync: you were offline when you pressed Mark complete. Nova finishes it when you are back online.
• A completed work order says completion is permanent: a finished work order cannot be reopened here. Open it to create a follow-up instead.
• Today's Work Orders is missing: your role cannot view work orders, so only tasks are shown.

Open My Work