See how much of your plan you are using
Open the Limits pages to see every limit on your plan, how much of each one your organization has used, and which ones are close to running out.
In the sidebar, open Administration. The Plan & Usage group has one card per area: All Limits at /settings/org/limits, then Team & Workspace, Customer Records, Files & Storage, Messages & Calls, Jobs & Projects, Scheduling & Automation, Critical Alerts, Knowledge & Intake, Customer Portal, Agreements, Social Accounts and Plan Details. Each area card shows the same list narrowed to that area. The menu on the left of every page moves between them.
Before you start
- These pages are read-only. Nothing here changes your plan; they show you where you stand.
- Your role needs the organization settings permission to open them. If the page refuses, ask your admin.
Steps
- Open All Limits to see every limit at once, or pick the area you care about, such as Files & Storage for storage or Team & Workspace for team size.
- Press Page details at the top. A panel opens with Current plan and when the numbers were last generated. On All Limits it shows four counters, Tracked Usage, Near Limit, Reached and Disabled Features, and lists Limits areas; press an area card to jump to that page. On an area page the counters are Curated items, Tracked, Near / Reached and Disabled Features.
- Close the panel and read the list. Each row shows the limit under Item and, under Value, how much you have used against how much you are allowed, for example
12 / 25. A limit Nova does not count shows just the allowance, and a limit with no ceiling shows Unlimited. - To see only what needs attention, press Filters and set View to Near limit or Reached. Tracked usage shows only the limits Nova counts live, and Monthly shows the ones that reset every month.
- Press any row. A panel opens with Current usage, Resolved limit, Remaining and Reset cadence, plus a Behavior note explaining what happens when the limit is reached.
- If the panel shows Open related area, press it to go straight to the part of Nova that uses that limit.
What you see
- The Item and Value columns show by default. Use the columns button in the toolbar to add Domain, Type, Status and Source.
- More rows load as you scroll to the end of the list.
- Rows are sorted so the ones needing attention come first. Change that under Filters with Sort and Order.
- Type in Search limits, policies, features, domain, or source to find one limit by name.
- A limit whose Status reads Reached is at or over its ceiling. For most limits Nova then refuses the next one of that thing until usage drops or the plan changes; the Behavior note in the row's panel says exactly what happens.
- Near limit means it is getting close. Plan ahead before it is reached.
- Not tracked under Current usage means Nova enforces the ceiling but does not keep a running count for it.
- Usage temporarily unavailable means the live count could not be refreshed. Press Refresh list and try again; if it stays that way, Page details shows it under Live data health.
If something looks different
- A limit you expected is missing: it belongs to a feature that is turned off for your organization, so Nova hides it. See Check whether a feature is included in your plan.
- An area card sends you back to All Limits: that area has nothing to show on your plan yet.
- Current plan reads Unassigned: your organization has not been placed on a plan. Ask Nova support.
- You need more room: this page cannot change your plan. Contact Nova support to change your plan or add to it.