Update your company details

Set your company name, time zone, clock format, country, industry, website, language, logo and internal notes; each field saves as soon as you leave it.

In the sidebar, open Administration, then choose General under Company. The page address is /settings/org/general.

Before you start

• Anyone whose role can read organization settings can open this page. To change a field, your admin has to give your role permission to write organization settings; otherwise the fields are locked.
• Nova saves each field on its own as soon as you leave it (press Enter or click somewhere else). There is no page-level save button; the fields lock for a moment while a change is being stored.

Steps

1. Type your company's name in Organization name. This is the name customers see on quotes, invoices and messages.
2. Pick your Timezone. Type a city or region to search the list.
3. Choose a Time format: Regular (12-hour) or 24-hour. Everyone in the organization sees times this way.
4. To let team members pick their own clock, turn on User time format override. Under the switch, Nova shows how many members have saved a preference. Turning it off again while members have saved preferences asks you to confirm with Disable overrides, because those preferences stop applying; Keep enabled leaves things as they are. Clear saved preferences, which appears once someone has saved one, wipes every saved preference so everyone starts from the organization default; confirm with Clear preferences.
5. Choose your Country. Nova currently supports Canada and the United States. The Default currency follows the country (CAD or USD) and cannot be changed on its own.
6. Pick an Industry, or type a new one and choose the create option that appears to add it to your list.
7. Enter your Website and pick a Default language.
8. Under Organization logo, upload a clear square mark. It shows to everyone in the workspace.
9. Use Notes for anything internal about the company. Customers never see it.

What you see

• Slug and Organization ID are read-only. Support may ask you for the Organization ID.
• Subscription plan, Created and Last updated are read-only as well.
• Below the form sits Where you are online, the list of your Google, Facebook and other pages. See Add the places customers find you online.

If something looks different

• A field will not take your change: your role can read these settings but not change them. Ask your admin.
• Country refuses to change: your organization already has financial records or a payment account, so the country and currency are locked together.
• The Industry list is empty: nobody has added an industry yet. Type the first one here.

Open General settings