Review time-off requests

Approve or deny pending time-off and extra-availability requests one at a time or in bulk, and check who is affected before you decide.

In the sidebar, open Operations, then Availability, then Availability Requests. The page address is /schedule/availability/requests.

Before you start

Your admin has to give your role permission to review availability requests. Without it you can read the Pending review list, but Approve and Deny are hidden.

Steps

To decide one request:

1. Find it under Pending review. Each card shows the leave label, the person, the dates, how many overlapping bookings and impacted crews it touches, and whether a note is on file. Escalated marks a request that has waited too long.
2. Press Review to open the full request. The right side shows Leave Balance Context and Approval Impact, including Suggested replacements when someone else could cover the work.
3. Type an optional Review Note.
4. Press Approve or Deny. To withdraw the request altogether, press Cancel request.

For a quick decision, press Approve or Deny on the card itself.

To decide several at once:

1. Tick the box on each request, or tick Select all.
2. Optional: type a Bulk review note that goes on every one.
3. Press Bulk approve or Bulk deny.

What you see

The card leaves the pending list. An approved request becomes a block in the person's lane on Time Off & Availability, and the Schedule treats that time as unavailable. A denied request stays on record with a Denied chip.

Use Search requests and the Sort list (Start time, Newest created, Assignment) to find a request. Filters opens a side panel with Branch, Lane, Resource, Request State, Request Type, Source and Leave Type. The list shows Pending requests until you change Request State to Approved, Denied or Cancelled.

If something looks different

• The list says no requests match the current filters: nothing is pending for this branch and filter set. Change Request State or press Reset filters.
• The page says request review is not available with your current permissions: ask your admin for the review permission.
• Export requests data and Export center are shown: your role can export data. The first queues an export of the requests; the second opens the export centre where you download it.